Terms Of Use

Background

These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you (“Venue, Event or Webinar organiser”) may use this website, https://www.venueplaces.com (“Our Site”). Please read these Terms of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our Site AND/OR You will be required to read and accept these Terms of Use when signing up for an Account. If you do not agree to comply with and be bound by these Terms of Use, you must stop using Our Site immediately. Not appropriated use of Our Site in accordance with these Terms of Use may subject you to civil, criminal liabilities, or ban from Our Site.

Our Services and Fees

Venue Places website provides the ability to list venues (Due Covid-19 venue listings are on hold), events, webinars, to search for venues, events, webinars, make enquires, and bookings with the Venue, Event or Webinar organiser. Additionally, you may publish your blog posts on Our Site, T&C apply, if you wish to do so, please contact us via email: blog@venueplaces.com

Our Site users make bookings directly with Venue, Event, or Webinar organisers. Venue Places acts only as a business listing that provides a booking system to help Venues, Events, or Webinars to get bookings and tickets sells online and to increase their brand awareness and traffic.

As a Venue, Event, or Webinar organiser you are agreeing to receive bookings enquires and admin messages through Our Site. Furthermore, you are agreeing that Venue Places Ltd will perform your company authentication checks before your listing and vendor profile would be approved.

The Venue, Event or Webinar organisers agree to respond to enquires and booking enquires promptly and accurately. Any errors in replying to enquires will be treated to be in favour of a User. The Venue, Event or Webinar organisers can monitor enquires by log in to Venue Places account (https://www.venueplaces.com/my-account/) and Venue Places vendor account (https://www.venueplaces.com/store-manager)

We built relationships on both, the user and host side, and so it’s in everyone’s interest to be transparent, therefore, if the booking has taken place, you must update the status in your Venue Places account and you will act in a good faith that expresses the current state of the booking.

Venue Places Ltd has the right to contact you about booking enquires you received and you agree to provide truthful and accurate information. Also, we might contact you to obtain the necessary details about you or your listing and vendor account. As well as for a feedback purpose.

We may contact the User at any time to ask about the booking status. Users will have an opportunity to leave feedback on listing pages subject to obscenities. Once published, it will not be altered by Venue Places Ltd. Users also have an option to report any scam or/and suspicious host which will be further investigated and the legal action may be taken.

Venue Places website is free for Users and free for listing venues, events, or webinars.
We will only charge Venue organisers non-refundable 4% ‘VAT-free’ commission each time booking is confirmed. And we will charge Event or Webinar organisers a non-refundable 4% commission fee, plus £0.78 fee per each sold ticket. Free Events or Webinars listings are free of charge.

If the Venue booking enquiry was made through Our Site without using our booking facilities, Venue Places will invoice a Venue organiser within 5 days after the date for which a Booking was made. We will require a valid copy of the payment receipt of the total amount that you charged a User. However, if the booking was made by using our booking facility, the 4% commission fee would be deducted automatically from the total booking fee.

Venue organiser must make payment in full within 14 days after an invoice was received.

A failure to pay an invoice within 14 days of the due date may result in your account being suspended and your credit history is affected.

No commission will be payable if the booking was canceled by the user. This is not applicable to a booking canceled by Venue host.

For Events and Webinars, Venue Places use the payment processing system, the payouts processing time is 3-5 working days after the event or webinar end date.

The Venue, Event, or Webinar organisers must indicate their cancelation policy rules on their listing page.

1.Definitions and Interpretation

1.1 In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

“Account”
means an account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4;

“Listings”
means an account if you wish to submit a Listing for Venue, Event or Webinar

“Vendor Account” means an account needed if you wish to create, receive, and monitor enquiries and bookings from Users. It’s a part of the Listing, you must be registered as a vendor if you wish to get your listing to be visible to the User.

“Booking Venue” means booking of any venue made on agreed terms between
User and Venue following by Booking Enquiry and/or by booking form

“Booking Event/Webinar Tickets” means booking a ticket of any event or webinar made via Event’s or Webinar’s organiser listing page

“Venue, Event or Webinar Organiser” Means an authorised representative of a legal entity who is responsible for listing Venue, Event or Webinar available for booking through Our Site.

“Profile” means a unique web page listed by Venue, Event Webinar organiser that describing details of the Venue, Event, or Webinar which are available for Bookings through Our Site.

“Featured Listings” means promoted paid listings that appear above none paid ones.

“Third Party Advertiser” means a party responsible for Third-Party Advertising displayed on Our Site.

“Third Party Advertising” means advertising displayed on Our Site in addition to Listings and, as detailed in Clause 9.

“User” means a user of Our Site who has register with Our Site and/or submitted required details in order to find, send enquires or make a Booking with a Venue, Event, or Webinar organiser.

“We/Us/Our” means Venue Places Ltd, a company registered in England under Company Number 12493903 whose registered address is:
71-75 Shelton Street,
London,
Greater London,
WC2H 9JQ,
UNITED KINGDOM

2.Information About Us

Our Site, https://www.venueplaces.com, is owned and operated by Venue Places Ltd, a limited company registered in England under Company Number 12493903, whose registered address is:
71-75 Shelton Street,
London,
WC2H 9JQ

3.Access to Our Site

3.1 Access to Our Site is free of charge.

3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.

3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

4.Accounts

4.1 Certain parts of Our Site (including the ability to post Listings and vendor account) may require an Account in order to access them.

4.2 You may not create an Account or use Our Site if you are under 18 years of age.

4.3 When creating an Account, the information you provide must be accurate, truthful, and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.

4.4 We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. It is your responsibility to keep your password safe. You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at support@venueplaces.com . We will not be liable for any unauthorised use of your Account.

4.5 You must not use anyone else’s Account without the express permission of the User to whom the Account belongs.

4.6 Any personal information provided in your Account will be collected, used, and held in accordance with your rights and to GDPR rules and Our obligations under the law, as set out in Clause 18.

4.7 If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of Our Site requiring an Account for access. If you close and delete your Account, any Listing(s) you have posted to Our Site will also be deleted and the licence granted to Us under sub-Clause 6.4 will be terminated.

5.Intellectual Property Rights

5.1 With the exception of Listings, all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including that in Listings and is protected by applicable the United Kingdom and international intellectual property laws and treaties.

5.2 Subject to sub-Clause[s] 5.3 and 5.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.

5.3 You may:

5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);

5.3.2 Download Our Site (or any part of it) for caching;

5.3.3 Print your listing page(s) from Our Site;

5.3.4 Download extracts from pages on Our Site

5.3.5 Save pages from Our Site for later and/or offline viewing.

5.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

5.5 You may not use any Content printed, saved, or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing, and use of Our Site for general information purposes whether by business users or consumers.

5.6 Nothing in these Terms of Use limits or excludes the fair dealing provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering, in particular, the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

6.Listings and Vendor Account

6.1 An Account and Vendor Account is required if you wish to submit a Listing. Please refer to Clause 4 for more information.

6.2 You agree that you will be solely responsible for your Listing. Specifically, you agree, represent and warrant that you have the right to submit the Listing and that all information in the Listing and bookable product (Venue booking, or Event and Webinar ticket selling facility) is accurate and truthful, that all such information will be kept accurate and up-to-date, that no personal data will be included that you do not have the right to include and that your Listing will comply with Our Acceptable Usage Policy, detailed below in Clause 13.

6.3 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.2. You will be responsible for any loss or damage suffered by Us as a result of such breach.

6.4 You (or your licensors, as appropriate) retain ownership of the content of your Listing and all intellectual property rights subsisting therein. By submitting a Listing, you grant Us an unconditional, non-exclusive, fully transferrable, royalty-free, perpetual, irrevocable, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence that Listing for the purposes of operating and promoting Our Site.

6.5 If you wish to remove a Listing from Our Site, you may do so whenever you want by yourself or by contacting our support support@venueplaces.com. We will use reasonable efforts to remove the Listing in question from Our Site. Removing a Listing also revokes the licence granted to Us to use that Listing under sub-Clause 6.4 except already used material or our Social Media channels or blogs. Please note, however, that caching or references to your Listing may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).

6.6 We may reject, reclassify, or remove any Listing and Vendor Account from Our Site where, in Our sole opinion, it violates Our Acceptable Usage Policy, or if We receive a complaint from a third party and determine that the Listing in question should be removed as a result.

6.7 A Venue, Event or Webinar organiser must enter price for their listing. All prices must be inclusive of VAT. The prices for venue organisers can be displayed in one of the following ways:

  • • Daily
  • • Hourly price
  • • Price per guest
  • • Price per morning
  • • Price per afternoon
  • • Price per evening
  • • Price for any extras

The possible combination on the booking form:

  • • Daily – itself
  • • Hourly price – itself
  • • Price per guest – itself
  • • Price per morning – itself or with evening and/or morning
  • • Price per afternoon – itself or with evening and/or morning
  • • Price per evening – itself or with morning and/or afternoon
  • • Price for any extras – you can add extras to all the price’s combinations

6.8 A Venue, Event, or Webinar organisers must register to Our Site and Our Site Vendor Account in order to publish their Listings.

7.Links to Our Site

7.1 You may link to Our Site provided that:

7.1.1 you do so in a fair and legal manner;

7.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;

7.1.3 you do not use any logos or trademarks displayed on Our Site without Our express written permission; and

7.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

7.2 You may not link to any page other than the homepage of Our Site, https://www.venueplaces.com, or your listing. Deep-linking to other pages requires Our express written permission. Please contact Us at support@venueplaces.com for further information.

7.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at support@venueplaces.com for further information.

7.4 You may not link to Our Site from any other site the main content of which contains material that:

7.4.1 is sexually explicit

7.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;

7.4.3 promotes violence;

7.4.4 promotes or assists in any form of unlawful activity;

7.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation, or age;

7.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

7.4.7 is calculated or is otherwise likely to deceive another person;

7.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;

7.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 7.4);

7.4.10 implies any form of affiliation with Us where none exists;

7.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party; or

7.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

7.5 The content restrictions in sub-Clause 7.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 7.4.12 You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content. You are, however, prohibited from posting links on websites that focus on or encourage the submission of such content from users.

8.Links to Other Sites

Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

9.Advertising

9.1 We may feature Third Party Advertising on Our Site and We reserve the right to display Third Party Advertising on the same page as any content from any User.

9.2 You agree that you will not attempt to remove or hide any Third Party Advertising using HTML/CSS or by any other method.

9.3 Each Third Party Advertiser is responsible for the content of their own Third Party Advertising material. We will not be responsible for any Third Party Advertising on Our Site including, but not limited to, any errors, inaccuracies, or omissions.

10.Disclaimers and Legal Rights

10.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action.

10.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, if you are a consumer, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.

10.3 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.

10.4 We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed in Listings. Any such opinions, views, or values are those of the relevant User and do not reflect Our opinions, views, or values in any way. We have no control over, nor any involvement in, any Listings, and We accept no responsibility for any actions taken, or for any products or services provided by, any Listed Business.

11.Our Liability

11.1 The provisions of this Clause 11 apply only to the use of Our Site Listings. Limitations and exclusions stated to apply to Content in this Clause 11.

11.2 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is a Listing) included on Our Site.

11.3 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including Listings) included on Our Site.

11.4 If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

11.5 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. However, subject to sub-Clause 10.2, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial-of-service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.

11.6 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

11.7 Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

12.Viruses, Malware, and Security

12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware including, but not limited to, the scanning of all Content uploaded by Users for viruses and malware as it is uploaded. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same, as detailed in sub-Clause 11.5.

12.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial-of service attack, or by any other means.

12.6 By breaching the provisions of sub-Clauses 12.3 to 12.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

13.Acceptable Usage Policy

13.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 13. Specifically:

13.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;

13.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;

13.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

13.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

13.2 When submitting a Listing (or communicating in any other way using Our Site) OR communicating in any way using Our Site, you must not submit, communicate or otherwise do anything that:

13.2.1 is sexually explicit;

13.2.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;

13.2.3 promotes violence;

13.2.4 promotes or assists in any form of unlawful activity;

13.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;

13.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

13.2.7 is calculated or is otherwise likely to deceive (including any unsubstantiated or unsupportable claims or comparisons concerning the Listed Business or any other business or person);

13.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;

13.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 13.2);

13.2.10 implies any form of affiliation with Us where none exists;

13.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trademarks and database rights) of any other party; or

is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

13.3 Listings for the following types of business may not be posted:

13.3.1 Porn, Dating, Violence, Political, Religious;

13.4 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 13 or any of the other provisions of these Terms of Use. Specifically, We may take one or more of the following actions:

13.4.1 suspend or remove your Listing and Vendor Account;

13.4.2 issue you with a written warning;

13.4.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

13.4.4 take further legal action against you as appropriate;

13.4.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

13.4.6 any other actions which We deem reasonably appropriate (and lawful).

13.5 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms of Use.

14.Privacy and Cookies

Use of Our Site is also governed by Our Cookie and Privacy Policies, available from https://www.venueplaces.com/cookie-policy and https://www.venueplaces.com/privacy-policy. These policies are incorporated into these Terms of Use by this reference.

15.Changes to these Terms of Use

15.1 We may alter these Terms of Use at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.

15.2 In the event of any conflict between the current version of these Terms of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

16.Contacting Us

To contact Us, please email Us at enquiry@venueplaces.com or through Vendor Account direct messaging system.

17. Communications from Us

17.1 If We have your contact details (if, for example, you have an Account) We may from time to time send you important notices by email or through Vendor Account direct messaging system. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms of Use, Our Terms of Sale, and changes to your Account.

17.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt-out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt-out of receiving emails from Us at any time, it may take up to fourteen business days for Us to comply with your request. During that time, you may continue to receive emails from Us.

17.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at support@venueplaces.com

18.Law and Jurisdiction

18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales, Northern Ireland, Scotland.

18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 18.1 above takes away or reduces your rights as a consumer to rely on those provisions.

18.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

18.4 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the none exclusive jurisdiction of the courts of England & Wales, Northern Ireland, or Scotland.